How much do you charge for shipping?

International shipping costs vary by location and service type. The exact shipping cost will be displayed on the checkout page. Please note that additional fees may apply, such as customs, duties & taxes (including GST/HST/VAT), etc.

See country specific information below. Please note that we have no control over these charges and cannot predict their amount. We recommend that you contact your local customs or tax office for more information before placing your order.

USA: The U.S. government may impose duties on any order valued at approximately $800 USD or more. However, we encourage you to check with U.S. Customs and Border Protection as information is subject to change.

Canada: All orders valued at $20 CAD (approximately $15 USD) may be subject to duties and handling fees if the package is inspected at customs. Canada Post randomly inspects packages.For more information, visit the CBSA website here.

Europe: Orders over €150 may be subject to customs duties and handling charges upon inspection at customs, as this is the threshold at which import duties generally apply across the EU; this means that packages under this value are generally exempt from customs duties.

Australia: Goods valued over AUD1000. There is a processing fee for completing an import declaration. You will also be responsible for paying duties and taxes on your goods.

How do I qualify for free shipping?

– **USA & Canada:** Enjoy **free shipping** on all orders over **$99**.   
– **International Orders:** Maximum shipping cost is capped at **$29**.   
– **Small Orders:** Shipping fees are calculated based on order size and weight.   
 
We aim to provide affordable and reliable shipping worldwide. For specific rates and delivery times, your shipping cost will be shown at checkout. Start crafting with confidence—no surprises at the door! 

What Additional Fees Can I Expect When Ordering Internationally?

Please note that the cost of international shipping does not include any additional taxes or fees (from customs or the shipping carrier). These additional costs vary and are determined by the import laws within each country. The fees are typically calculated based on the size of the order. To ascertain the applicable costs, it is advisable to research your country’s import laws or consult with the shipping carrier. We regret to inform you that Direct Source Yarn is unable to calculate, control, determine, or estimate VAT costs or fees on your behalf. We are unable to control the cost of the shipping and handling fees that you are responsible for paying.

In the event that you choose to refuse shipment, we will be forced to abandon the order at customs. This is due to the fact that the cost of return shipping is approximately 2.5-3x the original shipping cost. As a result, we will lose the entire order to customs, as we are unable to cover the cost of having it returned to us. Consequently, in the event of a refusal to pay customs fees, you will forfeit the entire order and will not be eligible to receive a refund on your order or shipping fees.